Ever contacted Facebook and interacted with a chatbot that directs you to the solutions you seek? That’s the RPA Bot.
RPA (Robotic Process Automation), is the new-found soul that adds a touch of intelligent life to chatbots. Bots are smart, automated robots capable of electronic tasks.
Did you know that more than 60% of the internet traffic is managed by super-efficient bots? They perform impressive customer service, get people connected, and get the business going 24/7.
RPA Lifecycle in Bot Development
Based on the client requirements, the automation process will be analyzed; alternatives will be penned by the process architect and discussed.
Once the initial plans have been agreed upon, the automation design will be prepared in-depth. It will include deadlines, budget, limitations, merits, results, and tools included.
The conceptualized design will commence once the developer builds the automated based scripts for the same.
A bot test is compulsory. This determines the success rate of the RPA bot development process. If errors have been spotted, developers will have to fix them as well.
Once fool-proof bot processes are completed, the bot is deployed. Then the final check is also done. Here, the users are made to test it and see if any issues arise. Once all issues are resolved, only it will move to the final phase.
Final Bot Execution Phase:
A bot development is successful if it meets the client’s expectations. That is when the bot is finally executed and can be used on the internet.
The RPA Bot development is a must-have for every company – to stay above the competition and up their customer service game flawlessly. Today bots are the backbone of the Internet system. It leverages digital transformation and scales up the business at a multi-fold level.